(4.0 / 5)1290+ Ratings

RBD Outlet Reviews

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Overall Rating

4.0
2 Reviews
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About RBD Outlet

Rbdoutlet.com is an online store that specializes in authentic brand name footwear and apparel. The store offers a variety of products from major brands including Nike, Jordan, Adidas, Timberland, Clarks, and Asics. The team at Rbdoutlet.com has over 25 years of experience in the footwear and apparel business. They are passionate about collecting rare and limited edition shoes, curating fashionable outfits and accessories, and providing customer service beyond expectations. All products sold on the site are 100% authentic. The store offers free shipping on all US orders to the lower 48 states and supports free 60 days returns for an exchange or refund. The store also has a dedicated support staff to assist with purchasing needs. However, some customers have reported frustrating interactions with customer service.

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RBD Outlet Customer Reviews (2)

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Victoria Hunt
Victoria Hunt
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Feb 8, 2023
Dion Cok
Dion Cok
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Feb 4, 2023

RBD Outlet Customer’s Q&A

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RBD Outlet FAQs

FAQ

About Rbdoutlet.com Popular Products and Services?

Rbdoutlet.com is an online store that offers a variety of products, particularly in the categories of clothing, underwear, and shoes. The website has received positive reviews for its quality products and affordable prices. Some customers have praised the site for offering rare items at discounted prices and for the quality and fit of the products. However, some customers have reported slow shipping and difficulties with customer service and returns. Despite these issues, many customers have expressed satisfaction with their purchases and have stated that they would order from the site again. The website is considered safe to use and has a high trust rating. However, it is always recommended to exercise caution when shopping online. Please note that this information is based on available online reviews and ratings. It is always best to do your own research when considering a purchase from an online retailer.

FAQ

Rbdoutlet.com Return Policy?

Rbdoutlet.com has a return policy that allows customers to return or exchange their purchases if they are not satisfied within 60 days. Returns within the US are free, and a return label is provided to send back the item. However, shipping charges are non-refundable. It's important to request a Return Authorization before sending the item back. The item must be returned in the same brand new, unused condition that it was received, along with all original packaging, shoebox, accessories, and a copy of the purchase receipt. Any items that show obvious signs of use will be returned to the buyer at the buyer's expense, or incur a significant restocking fee.

For footwear returns, if they are sent in only the shoe box without a separate outer cardboard box (i.e., not double boxed), or if shoe boxes have packing tape/shipping labels on them, they will either be refused and returned to the sender, or incur a 25% restocking fee. If footwear returns are received without the shoebox (or in a shoebox other than the original), they will either be returned to the sender or incur a 25% restocking fee. Any clothing/accessory returns received without the original label(s)/tag(s) will incur a 25% restocking fee.

Please allow up to 7 business days for the return to be processed after it is received at the facility. The refund will be issued and it may take at least one billing cycle for the credit to appear back on the original card used for purchase. Any returns received after 60 days will either be refused or incur a 20% restocking fee. Exchange shipments are shipped one time at no extra charge. Return shipping for items that have already been exchanged must be paid by the buyer.

In terms of shipping policy, most orders are aimed to be shipped within 1 business day of placing the order. Additional time may be required during peak holiday shipping/Covid-related delays. Orders placed on Friday are shipped out the next business day (Monday). For international buyers, import duties, taxes, and charges are not included in the item's price or shipping cost, and are therefore the buyer's responsibility. International shipments will be sent either through USPS (Post Office), FedEx, UPS, or DHL Express.

FAQ

What payment methods does Rbdoutlet.com accept?

Rbdoutlet.com accepts several payment methods including Alipay, Mastercard, Paypal, and Visa. These methods offer the consumer the option to get their money back if a product is not delivered or another form of dispute arises between the consumer and the merchant. However, there is never a 100% guarantee. Please ensure to verify the payment methods on the website before making a purchase.

FAQ

Can I get a refund for my RBD Outlet purchase?

Yes, RBD Outlet offers refunds for eligible items within 60 days of purchase. Refunds will be processed after the item has been received and inspected.
FAQ

How does shipping work at RBD Outlet?

RBD Outlet offers free shipping on orders over a certain amount. For orders that do not meet the minimum for free shipping, standard shipping rates apply. Orders are usually shipped within 1-3 business days.
FAQ

How can I cancel my RBD Outlet order?

To cancel your RBD Outlet order, you should contact customer service as soon as possible. If your order has not yet shipped, it may be possible to cancel it.
FAQ

What payment methods are accepted by RBD Outlet?

RBD Outlet accepts most major credit cards, including Visa, Mastercard, Discover, and American Express. PayPal is also accepted.

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